accommodating the interactional dynamics of conflict management

نویسندگان

jessica gasiorek

howard giles

چکیده

in this paper, we discuss the ways that communication accommodation theory (cat) can be a useful framework for understanding and diagnosing interactional issues in interpersonal and intergroup conflict situations. we argue that the theory’s construct of attuning strategies provides a multidimensional view of mutual adjustment, leading to insights relevant to successful versus unsuccessful conflict management. we then connect this framework to work on improvisation and logics of exchange. finally, we discuss how contextual variables suggested by cat may impact the nature of communication in a conflict situation and, thus, the course that a conflict interaction may take.

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Accommodating the Interactional Dynamics of Conflict Management

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عنوان ژورنال:
international journal of society, culture & language

ناشر: lulu press, usa

ISSN

دوره 1

شماره 1 2013

میزبانی شده توسط پلتفرم ابری doprax.com

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